CONTACT US
Contact Us
We Are Here to Help
At Livqento, good service is just as important as thoughtful design.
Whether you have a question about your order, need more information about a crochet purse, want help with shipping or returns, or simply want to share feedback, our customer care team is ready to assist.
How to Reach Us
For questions about orders, products, shipping, returns, collaborations, or general inquiries, contact:
We aim to respond within 24 hours on business days.
During major holidays, promotional events, or unusually busy periods, responses may take slightly longer.
Business Information
Brand: Livqento
Website: livqento.com
Legal Entity: Shaanxi Maoyan Tianxiyu Technology Co., Ltd.
Registered Address: Room G141, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China
Email: service@livqento.com
Quick Assistance
Track Your Order
After your order has been shipped, tracking information will be sent to the email address provided during checkout when tracking is available.
Returns
Eligible products may be returned within 30 days of delivery in accordance with our Refund Policy.
Damaged or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, contact us within 48 hours of delivery and include clear photographs and your order number.
Product Questions
If you need help with materials, dimensions, care instructions, storage capacity, or other product details, please contact us before ordering.
We Would Love to Hear From You
Livqento is built around the beauty of small, thoughtful things.
Customer feedback helps us improve our collections and shopping experience.
Livqento — Little pieces of comfort, made for everyday life.