PRIVACY NOTICE
Privacy Notice
Livqento values the trust you place in us.
This Privacy Notice explains how we may collect, use, disclose, store, and otherwise process personal information when you visit livqento.com, place an order, create an account, subscribe to communications, or contact our customer service team.
1. Information We May Collect
We may collect information you provide directly to us, including your name, email address, telephone number, billing address, shipping address, account information, customer-service messages, and order details.
We may also collect transaction information such as products purchased, order amounts, returns, refunds, and delivery information.
Payments may be processed by third-party payment providers. Livqento does not intentionally store complete payment card numbers or security codes on its own servers.
When you use our website, certain technical information may also be collected automatically, including IP address, browser type, device type, operating system, referring page, website activity, approximate location derived from technical information, and cookie identifiers.
We may also collect information about products viewed, items placed in your cart, wish-list activity, and interactions with emails or advertisements.
2. How We Use Personal Information
We may use personal information to process and fulfill orders, arrange delivery, provide tracking updates, manage returns and refunds, communicate with customers, maintain accounts, prevent fraud, protect website security, improve our products and website, analyze shopping activity, provide relevant advertising where permitted, and comply with legal or regulatory requirements.
If you subscribe to promotional emails, we may also use your contact information to send product launches, offers, brand updates, and other marketing communications.
3. How We May Share Information
We may disclose information to service providers that help us operate our business.
These may include payment processors, shipping and logistics providers, website hosting providers, ecommerce platforms, analytics providers, advertising partners, customer-service providers, fraud-prevention services, and professional advisors.
Information may also be disclosed where reasonably necessary to comply with applicable laws, legal proceedings, government requests, enforce agreements, protect our rights, investigate fraud, or protect customers.
We do not intend to sell personal information to data brokers for monetary payment.
Certain advertising or analytics activities may nevertheless be considered a “sale,” “sharing,” or targeted advertising under some privacy laws. Where those laws apply, eligible customers may exercise applicable opt-out rights.
4. Cookies and Similar Technologies
Livqento may use cookies, pixels, local storage, analytics technologies, and similar tools.
These technologies may help us keep items in your shopping cart, remember preferences, understand website performance, prevent fraud, measure advertising, and provide a more relevant browsing experience.
Where required by applicable law, non-essential cookies may be controlled through available cookie-management tools.
You may also manage cookies through your browser settings, although disabling essential cookies may affect website functionality.
5. Marketing Communications
If you subscribe to Livqento marketing emails, you may unsubscribe at any time by using the unsubscribe link contained in an email.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages such as order confirmations, shipping notices, account-security messages, or return updates.
6. Data Retention
We retain personal information for only as long as reasonably necessary for the purposes described in this Notice.
Information may be retained longer where required for accounting, taxation, transaction records, fraud prevention, dispute resolution, contractual obligations, or applicable laws.
7. Data Security
We use reasonable technical, administrative, and organizational measures intended to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. International Data Processing
Livqento operates an online business and may use service providers located in different countries.
As a result, personal information may be processed outside the country or region in which you live.
Where required, we take appropriate measures intended to protect international transfers of personal information.
9. Your Privacy Rights
Depending on your place of residence and applicable law, you may have rights to request access to personal information, request correction, request deletion, obtain information regarding processing, object to or restrict certain processing, withdraw consent, or opt out of certain targeted advertising or data-sharing activities.
Requests may be sent to:
Use the subject line “Privacy Request.”
We may need to verify your identity before completing certain requests.
10. Children's Privacy
Livqento is not intended to knowingly collect personal information directly from children who are below the minimum age at which they may independently consent under applicable law.
If you believe a child has provided personal information to us without appropriate authorization, contact us.
11. Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our website, business operations, services, technologies, or legal requirements.
The latest version will be published on livqento.com.
Contact Information
Livqento
Legal Entity: Shaanxi Maoyan Tianxiyu Technology Co., Ltd.
Registered Address: Room G141, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China
Email: service@livqento.com
Website: livqento.com